Conflict management skills are part of every good manager and board member’s toolkit - especially in this era of social media and heightened cultural tensions. Between defusing hostility at meetings, coping with the impact of platforms like…
Maintaining your building's masonry is every bit as crucial to safety, comfort, and value as maintaining your boiler or furnace—but major masonry repair and restoration projects can be daunting for building owners and boards who are unfamil…
As your building ages, maintaining a roof eventually becomes too costly or bothersome and roof replacement is considered. As a property manager or owner, understanding current standards per typical building codes and manufacturer requiremen…
With premiums spiralling and policies becoming more complex, it’s more crucial than ever for boards to understand the basics of their community’s insurance coverage. This presentation will explain Actual Cash Value (ACV) vs. Replacement Cos…
Cold weather is right around the corner - and that means snow, ice, and the risk of slips, falls, and other winter-related mishaps on your property. This seminar will outline the responsibility of boards and managers when it comes to snow a…
Water infiltration and leaks can happen almost anywhere; at windows, walls, siding, masonry, stucco, roofs, foundations, and many other building components. Find out why, and learn how to detect and prevent the damage they cause, as well as…
Boards and managers are responsible for handling the day-to-day business of their communities—and that includes contracting with vendors and service providers. Whether it's for a new management company, a major capital project, or the guy w…
This course provides community association board members and property managers with practical insight into the importance of reserve studies and long-term capital planning. Attendees will learn how proactive planning supports fiduciary resp…
This presentation will walk participants through common surface issues, and how managed paint cycles can prolong asset life. With visuals of common surface issues displayed, participants will be provided important points of consideration to…
As electric vehicles (EVs) become more popular - and more common - nationwide, many multifamily communities have concerns about safety, infrastructure, and the law around EVs. This expert panel will present a broad overview of the technical…