Conflict management skills are part of every good manager’s and trustee’s toolkit—especially in this era of social media and heightened cultural tensions. Between defusing hostility at meetings, coping with the impact of platforms like Next…
Just like servicing your furnace, roof, or elevator system, keeping your building’s exterior masonry in top shape is essential to protecting safety, structural integrity, and property value - but for board members and owners unfamiliar with…
There's a learning curve to serving on a condo or HOA board - financial and administrative terms to know, standard operating procedures to follow, legal angles to cover, relationships to manage, and mechanical systems to keep up and running…
Brick, stone, and terra cotta exteriors are beautiful and can last for centuries - but they require special care and maintenance to retain their aesthetic appeal and remain structurally sound. This panel of licensed masonry and tuckpointing…
This course provides a comprehensive, practical overview of the commercial property insurance claims process—designed to help industry professionals navigate claims with confidence, accuracy, and efficiency. Participants will gain a clear u…
This seminar teaches participants how to rely on trusted capital planning and engineering professionals to plan and execute capital-intensive projects with confidence. Learners will gain a practical framework for translating technical findi…
Being on the board of a community association is no small task. You donate your time and energy to help your community and are rarely thanked for your efforts. The last thing you need is a Directors & Officers (D&O) policy that leaves you e…
Much like the constitution and laws of a nation or state, the bylaws and house rules of a condo, HOA, or co-op community are (or at least should be) ‘living’ documents that can be reviewed and amended in order to remain relevant, meaningful…
One longstanding challenge for shared interest communities is that of recruiting members to serve on the board and the board’s subcommittees. Given that these are unpaid volunteer positions, many residents prefer to leave the job to others,…
In a historic turn for national real estate policy, the 21st Century ROAD to Housing Act officially became federal law on July 11, 2026. The landmark legislation took an unusual constitutional path to enactment. After clearing the U.S. Sen…