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Category: On The Board

Owner Relations
Handling Harassment

Whether you live in a super-luxe Park Avenue co-op in New York City, a waterfront condo on Lakeshore Drive, a sprawling HOA in Nevada, or a multifamily community in Miami, one thing is certain: you have neighbors. Hopefully they’re the peop…

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Owner Relations
Communicate...and then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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On The Board
Let's Talk Board Resources

Few people come onto their condo or HOA board an expert in community administration - most of us could use some help! While most of that support and training comes from fellow board members and simply learning on the job, organizations like…

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