Category: Association Operations

One of the certainties of living in a co-op, condo, or HOA is that despite all having an equal stake in the financial and administrative success of the building or association, only a small percentage of residents choose to take an active r…

The term ‘diversity’ encompasses an expansive range of demographics within a population, from ethnicity, age, gender and orientation, ability, religion, and socioeconomic status to culture, language, and personal lived experience. These fac…

When it comes to property management, both traditional and more tech-savvy communication approaches, from personal interactions to digital portals, can help a building team operate successfully. A carefully considered full-spectrum approach…

A decade ago, I was elected onto the board of a condo of a fairly young building that was plagued with assessments, lawsuits, and other issues. A previous board member—happy to pass on the troubled torch—came over to hand me a binder as pa…

It’s an all-too-common habit among many condo and HOA board members: assuming that their treasurer or property manager is keeping a close eye on their community’s financial information, they don’t bother familiarizing themselves with their …

The data is in: striking a balance between our personal and professional lives is a key component of happiness and general wellbeing. But how does one do that when one’s job is potentially a 24/7 situation? Take multifamily residential man…

The property management industry and profession have always been dynamic and evolving. Technology has been a key force behind these changes, but shifts in societal dynamics—both complicated and accelerated by the pandemic—changing expectati…

In cities across the country where tall buildings are the norm, Departments of Buildings require façades to be inspected at regular intervals for structural and material soundness. But as with many such regulations, there can be significant…

Glass façades are for many the epitome of contemporary urban architecture and design. Sleek, clean, and modern, they give the impression of an Emerald City of the future, rising above the bricks and mortar of yesterday’s Gotham. Yet with th…

As members of co-op corporations and condominium associations, we often hear the term fiduciary duty bandied about. But what does it really mean to be a fiduciary? Stated simply, the term ‘fiduciary’ means trust. When a person managing the …