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Category: Association Operations

Finance Project cost estimation, calculate budget or resources to finish work, financial plan, invoice or tax, expense or loan concept, businesswoman with calculator estimate cost from project document.
Understanding Your Monthly Financial Information

Congratulations! You’ve just been elected to the board of directors, and given your first monthly financial packet. Like many new board members, your first thought may be, “This is so confusing. Glad I’m not the treasurer - I don’t have to …

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Management A Red folder with Emergency response plan on the desk.
2023 Fall Emergency Preparedness

Emergencies in multifamily communities can take on many forms. High-rises and sprawling developments alike can be impacted by big crises, such as fires or hurricanes, as well as smaller challenges, such as a broken pipe or a fallen tree lim…

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Management Social Programming
2023 Fall Social Programming

Among the many benefits of living in a multifamily building or HOA is a built-in community of residents who can get to know each other if they want to and ultimately enjoy spending time together. Some communities encourage their residents t…

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Design Interior design color samples plan with   cement board, carpet and furniture plan
2023 Fall Current Trends in Multifamily Design

As Carrie Fisher’s character says in When Harry Met Sally, “Everyone thinks they have great taste and a good sense of humor,” but that’s obviously not true—and some of the decorative ideas in multifamily buildings challenge this belief.  I…

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Management Evaluating Management
2023 Fall Evaluating Management

Striking a healthy balance between the governance and the management of a co-op or condo community can be a challenge. While it’s the board that governs, it’s management that executes…at least that’s how it’s supposed to be in theory. That …

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Management Mediation as conflict compromise and solution management tiny person concept. Disagreement and fight communication settlement with help from third party vector illustration. Business deal conversation
2023 Fall Conflict Management

Living in close quarters can—and often does—lead to conflict. In co-op, condo, and HOA communities, conflict can occur between residents, or between a resident and the board. And to complicate matters, a seemingly isolated conflict between …

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Management Futurizing Multifamily Buildings
2023 Fall Futurizing Multifamily Buildings

In his 1971 book Future Shock, author Alvin Toffler describes a society undergoing enormous structural change as a result of technological advancements—and the social stress and disorientation that came with that change. A half-century late…

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Management Speaker at Business Conference and Presentation. Audience at the conference hall.
2023 Summer Property Manager Education & Training

While nobody will deny the importance of formal education and training, talk to enough professionals across the property management industry, and you’re likely to hear that while school was definitely useful, the experience gained on the jo…

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Insurance Are You Covered?
2023 Summer Adequate Community Insurance Coverage

The topic of insurance can provoke fear in the most steadfast of board members. It’s both terrifying in what its purpose implies, and yet at the same time mind-numbingly boring. It’s also one of the most important components in protecting o…

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