Category: Association Operations

Back in the spring of 2017, a Boston couple was brutally murdered in their penthouse apartment in a high-end condominium building. The perpetrator was a former employee of a company that supplied concierge services to the condo, and so knew…

There’s no such thing as too much education—and that’s especially true in the realm of multifamily property management. Keeping one’s skills sharp and knowledge base both broad and current is a must for all management professionals, regardl…

Positive cash flow is the lifeblood of any multifamily residential community, be it a rental building, co-op, condo, or HOA. However, because the latter three are nonprofit entities, maintaining consistent cash flow is even more critical to…

Self-managed communities large and small can save a considerable amount of money by eschewing third-party management and handling their day-to-day business in-house. This means the board must assume the tasks and responsibilities that commu…

Keeping lobby spaces attractive and up-to-date often requires more than a fresh coat of paint and seasonal floral arrangements. One key component is the lobby décor; the furniture and furnishings that fill out the space and make it appealin…

“You only get one chance to make a great first impression,” goes the old adage.  That’s the essence of curb appeal. When someone arrives at your property, they can be pleasantly surprised, or disappointed. Much of that reaction will depend …

Maintaining your community’s public spaces is critical to the image your community puts forward to residents, visitors and potential buyers. Frequent updating and polishing of common areas—particularly high-visibility, high-traffic areas li…

As the days get longer, warmer, and more full of outdoor activity, multifamily boards and property managers must consider a whole new list of maintenance and preparation tasks to ready their buildings for the approaching summer. It’s finall…

Windows give us the ability to enjoy pleasant views, provide natural light, insulation, and ventilation, and add to a building’s overall aesthetic. When regularly cleaned and properly maintained, they improve energy efficiency, easing the b…

Any community looking to create and/or maintain a landscaped area these days ought to consider integrating smarter, greener practices and products to maximize environmental benefits, minimize overuse of resources, and sustainably provide be…