Category: Management

When it comes to running effective annual community meetings, the battle is often won or lost before the meeting is even called to order. If the residents of a building or association are fundamentally satisfied with how their community is …

In the post-pandemic era, virtual and hybrid meetings are no longer a crisis situation workaround; they’re just how boards and managers conduct community business now. Overall, that’s been a good thing. By offering in-person, video, call-in…

The ever-changing, often unpredictable nature of their industry requires professional property managers to be adaptable. On any given day, a manager might find him- or herself dealing with issues ranging from managing a major capital repair…

Multifamily living means sharing spaces with neighbors and, unfortunately, it also often means sharing areas with pests like cockroaches, bedbugs, rats, and mice. Beyond being a skin-crawling nuisance, they can wreak havoc on a building and…

If your building or association is professionally managed, having some familiarity with the billing structures property management companies use with different client communities is key; that understanding can help you determine which one i…

Managing or administering a multifamily community like a condo, HOA, or co-op building is a lesson in balancing diverse, sometimes conflicting interests and priorities for the collective good. In buildings and associations where residents l…

Back in the spring of 2017, a Boston couple was brutally murdered in their penthouse apartment in a high-end condominium building. The perpetrator was a former employee of a company that supplied concierge services to the condo, and so knew…

There’s no such thing as too much education—and that’s especially true in the realm of multifamily property management. Keeping one’s skills sharp and knowledge base both broad and current is a must for all management professionals, regardl…

Positive cash flow is the lifeblood of any multifamily residential community, be it a rental building, co-op, condo, or HOA. However, because the latter three are nonprofit entities, maintaining consistent cash flow is even more critical to…

Self-managed communities large and small can save a considerable amount of money by eschewing third-party management and handling their day-to-day business in-house. This means the board must assume the tasks and responsibilities that commu…