Board Operations Vendor Relations
2015 February Vendor Relations

Dealing with service vendors is a daily necessity for any condo development or HOA community; there are always things that need to be repaired, replaced, replenished, serviced, cleaned or renovated. Among the laundry list of vendors that C…

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Board Operations Building Social Media at Your Community
2015 February Building Social Media at Your Community

Social media impacts just about everyone…few escape its presence in personal life or the business world. Whereas Facebook was once a leading platform for millennials, the portal has increasing appeal to the aging demographic, especially in…

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Board Operations Home Sweet Home
2015 February Home Sweet Home

Chicago, the third largest city in the United States, is a multicultural hub that thrives on the diversity of its nearly 3 million residents and 77 distinct neighborhoods. Nestled on the southwestern shore of Lake Michigan, Chicago is trav…

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Q&A Q&A: Pony Express
2015 January Q&A: Pony Express

Q In this day and age, must notices of rule violations be sent by certified mail, or can they be sent via priority/tracking mail, or even email? Must resident complaints to a rules committee always be submitted via a standardized form, or…

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Management Keeping Up in a Competitive Management Market
2015 January Keeping Up in a Competitive Management Market

As the co-op/condo market continues to heal after the setback it experienced during the financial crisis of late, many management firms and independent property managers are looking for ways to distinguish themselves from their colleagues …

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Management Continuing Education
2015 January Continuing Education

Even the most successful property managers understand they don’t know everything, and with new developments happening in building technology, administration, and communication, a savvy manager will look to constantly learn about what’s new…

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Management Mastering Management
2015 January Mastering Management

“Individual commitment to a group effort; that's what makes a team work, a company work, a society work, a civilization work.” Legendary Green Bay Packers football coach Vince Lombardi left condo boards and managers off his short lis…

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Management Hiring New Management
2015 January Hiring New Management

There is an old adage claiming that “The more things change, the more they stay the same.” This is not a happy thought for a board or association looking to change property managers or firms. To go through the turmoil involved in replacing…

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Q&A: Publishing Meeting Minutes
2014 December Q&A: Publishing Meeting Minutes

Our management posts the minutes of its last board meeting on a website that unit owners can access, but they're often released several months after the meeting took place, and sometimes after the subsequent meeting has already happened. I …

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