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Q&A: Allowing Access for Repairs?
2015 February Q&A: Allowing Access for Repairs?

Q Last month a minor flood occurred in the unit above me, due to a clogged pipe. The above unit that was affected wants the pipe replaced. The problem is that the only way to gain access to this broken pipe is through my unit. I objected …

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Community Building Springfield, Illinois
2015 February Springfield, Illinois

The capital of the state of Illinois and the county seat of Sangamon County, Springfield is perhaps best known as the place where President Abraham Lincoln lived, became a prairie lawyer and held political office. With a population o…

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Board Operations How to Be a Great Board Member
2015 February How to Be a Great Board Member

The best association boards in the Windy City—those that accomplish the business of their communities effectively—often seem to have members with similar habits. By the same token, poor boards frequently make similar mistakes. But even goo…

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Board Operations Vendor Relations
2015 February Vendor Relations

Dealing with service vendors is a daily necessity for any condo development or HOA community; there are always things that need to be repaired, replaced, replenished, serviced, cleaned or renovated. Among the laundry list of vendors that C…

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Board Operations Building Social Media at Your Community
2015 February Building Social Media at Your Community

Social media impacts just about everyone…few escape its presence in personal life or the business world. Whereas Facebook was once a leading platform for millennials, the portal has increasing appeal to the aging demographic, especially in…

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Board Operations Home Sweet Home
2015 February Home Sweet Home

Chicago, the third largest city in the United States, is a multicultural hub that thrives on the diversity of its nearly 3 million residents and 77 distinct neighborhoods. Nestled on the southwestern shore of Lake Michigan, Chicago is trav…

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Q&A Q&A: Pony Express
2015 January Q&A: Pony Express

Q In this day and age, must notices of rule violations be sent by certified mail, or can they be sent via priority/tracking mail, or even email? Must resident complaints to a rules committee always be submitted via a standardized form, or…

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Management Keeping Up in a Competitive Management Market
2015 January Keeping Up in a Competitive Management Market

As the co-op/condo market continues to heal after the setback it experienced during the financial crisis of late, many management firms and independent property managers are looking for ways to distinguish themselves from their colleagues …

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Management Continuing Education
2015 January Continuing Education

Even the most successful property managers understand they don’t know everything, and with new developments happening in building technology, administration, and communication, a savvy manager will look to constantly learn about what’s new…

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