Category: Board Operations

Board Operations Participation by Proxy
2018 October Participation by Proxy

If you live in a condominium, cooperative or HOA, you’re effectively acting as part of a participatory democracy run by an elected group of volunteers. And as with any democracy, those affected by the board’s decisions are encouraged to get…

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Board Operations Your Board’s Legal Obligations
2018 October Your Board’s Legal Obligations

The board of a condominium, cooperative or homeowner’s association has a fiduciary duty to make decisions in the best interest of the community as a whole. But individual board members may have different ideas as to what those decisions mig…

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Board Operations Handling Resident Complaints
2018 August Handling Resident Complaints

By all accounts, most boards of condominiums, cooperatives or homeowners’ associations are doing their best. After all, they’re just groups of democratically-elected volunteers with a fiduciary duty to act in their constituents’ best intere…

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Board Operations Diversifying Your Board
2018 May Diversifying Your Board

A democracy fares best when its constituents are proportionally represented. For all intents and purposes, the board of a condominium, cooperative, or homeowners’ association is a democratically-elected entity, and as such, one could argue …

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Board Operations Board Arrears
2017 November Board Arrears

One of the most difficult issues for board members and residents of co-ops, condominiums and HOAs is that of arrearages.  The problem poses practical, procedural and ethical issues and can ultimately lead to legal repercussions.  Sadly, and…

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Board Operations The Roles of Building Staff
2017 October The Roles of Building Staff

Supers, building managers, maintenance persons, custodial staff, groundskeeping personnel, porters, doormen, concierges—depending on the size of a community, the staff roster for a condo, co-op, or HOA can be pretty long. The truth is, in t…

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Board Operations Supporting the Staff
2017 October Supporting the Staff

Most people go about their days paying little attention to the labor performed by those who make their lives easier. From transit workers to service employees to government officials, how often does one stop to thank the people making every…

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Board Operations Board Transparency
2017 October Board Transparency

Community living – the very basis of co-op, condo and HOA life –is based on the idea of trust. In a community of potentially hundreds or thousands of residents, every resident can’t be involved in the making of every decision. Too many cook…

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Board Operations Problem Boards
2017 October Problem Boards

A condominium, cooperative, or homeowners’ association elects a board for a specific purpose: to navigate the ins and outs of association management on a day-to-day basis. In fact, the board has an inflexible fiduciary duty to act in the be…

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