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hands passing a relay baton on rowing team background and color tone effect. On The Board
Winter 2023 Continuity & Transfer of Power Getting New Boards & Board Members Up to Speed
Vinyl waterproof flooring in two story open great room with tall windows Real Estate Trends
Winter 2023 Home Staging What Really Sells an Apartment
Shanghai, China - March 26: Exterior cleaning and building cleaning with high pressure water jet on March 26, 2016 in Shanghai, China. Shanghai is the largest Chinese city by population. Maintenance
Winter 2023 Façade Cleaning Safety, Solvents, & Curb Appeal
Vector illustration of choice of worker or personnel. Recruitment concept. Сhoosing resume of new employees. Management
Winter 2023 Hiring Building Staff & Professionals It's About Chemistry
Resident Engagement After COVID Board Operations
Fall 2022 Resident Engagement After COVID HOAs & Condos Are Getting Their Groove Back
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Let's Talk Board Resources Video
Let's Talk Board Resources Classes, Materials, & Community
Events
Winter 2023 Current Issue
Management
Elevated View Of Young Couple Lying In Bed Covering Their Ears With Pillow

Handling Sensitive Complaints in Condos & Co-ops

Sex, Smells, & Nuisances

Conflict comes hand-in-hand with living in close quarters—and condominium and cooperative living is a prime example. Mos…
Management
Vector illustration of choice of worker or personnel. Recruitment concept. Сhoosing resume of new employees.
Winter 2023

Hiring Building Staff & Professionals

It's About Chemistry

Vote, Election and Social Poll Concept. Tiny Voter Male Character Casting Ballots at Polling Place During Voting Put Paper in Box, Man Carry Huge Ballot with Red Cross. Cartoon Vector Illustration
Winter 2023

Holding Elections

Democracy at the Micro Level

Dealing With Conflict
Fall 2022

Dealing With Conflict

Don’t Let Things Get Out of Hand

Set Different Garbage and Old Things Plastic Cup, Tin Can, Banana Peel, Apple Stub. Fish Bone, Yoghurt Pack, Broken Glass Bottle, Egg Shell, Trash Closeup, Used Packages. Cartoon Vector Illustration
Fall 2022

Multifamily Garbage Collection, Handling, & Disposal

Taking Out the Trash

Finance
Bag with dollar symbol and protection shield. Concept security of money, guaranteed deposits. Client rights protection. Compensation for losses in inflation, safeguarded investment capital.

Safeguarding Your Reserves

Key to the Financial Health of Your Association

In our current environment of steeply rising costs, it’s more important than ever to safeguard your reserves to ensure t…
Finance
The white seal and red imprint with text PAST DUE on white surface. 3D illustration

Collecting Delinquent Common Charges

What Can Your Board Do?

Arrow with dollar bills pointing up. Concept shot for currency exchange rate going up, inflation, economic boom

As Costs Rise, So Do Carrying Charges

Monthly Fees for Co-ops & Condos Up All Over the U.S.

Arrow with dollar bills pointing up. Concept shot for currency exchange rate going up, inflation, economic boom

As Costs Rise, So Do Carrying Charges

Monthly Fees for Co-ops & Condos Up All Over the U.S.

Out of Sight, Out of Mind...Out of Money?

Out of Sight, Out of Mind...Out of Money?

Looking Deeper With Reserve Studies



On The Board
  • Board Operations
  • Management Relations
  • Owner Relations
Running Better Meetings

Running Better Meetings

Communication, Education, & Structure

While the goal of any HOA board meeting is to determine the rules, regulations and property updates that best serve the …
Resident Engagement After COVID
Fall 2022

Resident Engagement After COVID

HOAs & Condos Are Getting Their Groove Back

electronic signature concept - man sign distance contract with digital pen in mobile phone
2022 Winter

Management Contracts 101

Negotiating Your Community’s Most Important Contract

Term Limits for Board Members:

Term Limits for Board Members:

A Breath of Fresh Air...or a Lack of Oxygen?

A Look at Board Powers
Spring 2021

A Look at Board Powers

What a Condo or Co-op Board Is … and Isn’t

No Spaces Anywhere

No Spaces Anywhere

The State of Parking in Chicago

It’s 6 pm. on a Tuesday night when the Chicago Cubs are in town and it’s game night in Lakeview’s Wrigleyville neighbor…
Knowing When to Call Your Manager
2014 January

Knowing When to Call Your Manager

Response to Calls is an Essential Part of the Manager’s Job

Secrets of Successful Managers
2014 January

Secrets of Successful Managers

Communication, Accommodation, Cooperation

Managing Amenities
2014 January

Managing Amenities

Coping with Changing Trends

Changing Managers or Firms?
2014 January

Changing Managers or Firms?

Don’t Overlook the Details!

Neighbor Noise

Neighbor Noise

When Enough is Too Much

Noise is an acknowledged part of urban life - particularly apartment living.  Some of it - traffic, garbage collection, …
Secondhand Smoke Complaints

Secondhand Smoke Complaints

Bad Smells, Hard Feelings

Handling Harassment

Handling Harassment

When Trash Talk Turns to Transgression

Communicate...and then OVERcommunicate

Communicate...and then OVERcommunicate

Tips for Getting Residents Involved, Engaged, & Informed

Keeping Track of Paperwork
2014 February

Keeping Track of Paperwork

Properly Managing Association Records



Maintenance
  • All
  • Exterior
  • Building
Shanghai, China - March 26: Exterior cleaning and building cleaning with high pressure water jet on March 26, 2016 in Shanghai, China. Shanghai is the largest Chinese city by population.

Façade Cleaning

Safety, Solvents, & Curb Appeal

As the old saying goes, you only get one chance to make a first impression—which is why the façade of your building shou…
cracked and bandaged piggy bank with one dollar bill inside it

Financial, Physical, & Operational Health

How Does Your Association Measure Up?

Medicine and weather concept. A wooden house wrapped in a scarf stands on fallen leaves.

Winterization

The Last Thing on Anyone's Mind in July

Man cleaning red, conrete pavement block using high pressure water cleaner. High pressure cleaning. Man wearing waders, protective, waterproof trousers and gloves doing spring jobs outdoors.
2022 Spring

Spring Maintenance

Prepare & Perform

Aerial photo site of the collapsed Champlain Towers South in 2021

The Champlain Towers South Collapse, Reconstructed

A Must-See for Boards, Managers, & Owners

Adjacent Construction Risk Management

Adjacent Construction Risk Management

The Building (or Demolition) Next Door

Cities reshape and reinvent themselves regularly and organically. Old buildings become obsolete for a variety of reasons…
Window Deterioration

Window Deterioration

Recognizing the Main Culprits

Facade Repair and Restoration
2019 March

Facade Repair and Restoration

How to Know When It’s Time

Exterior Cleaning
2019 March

Exterior Cleaning

Cleanliness and Curb Appeal

Maintaining Exterior Spaces
2019 March

Maintaining Exterior Spaces

Safety, Longevity, and Aesthetics

Multifamily Developers Experiencing Pandemic-Related Delays

Multifamily Developers Experiencing Pandemic-Related Delays

Construction Resuming - Slowly - as States Open Up

According to a recent press release, the National Multifamily Housing Council (NMHC) reports that more than half (53%) o…
Your Building’s Plumbing
2014 November

Your Building’s Plumbing

Plumbing the Depths

Boiler Maintenance Basics
2014 November

Boiler Maintenance Basics

The Heat is On

Your Building's Anatomy
2014 November

Your Building's Anatomy

Systems That Keep Your Co-op or Condo Building Running

Where's the Money?
2013 November

Where's the Money?

Alternative Funding for Capital Improvements



Insurance
Insurance concept, Businessman holding red umbrella on falling rain with protect with icon business, health, financial, life, family, accident and logistics  insurance on city background

Insurance in the Multifamily Setting

Knowing Who Covers What is Key

Protecting Board Members from Claims

A Look at Liability & Insurance Coverage

Loss, Insurance, and Claims

A Primer

Insurance Coverage vs. COVID-19

Condos & HOAs May Be Left Holding the Bag

The Chain of Communication

Establishing Connections – and Boundaries – Between Board and Residents

Design
Office hallway with LCD screen floor stand, open and closed elevator doors. Vector realistic empty lobby interior with lift, plants and blank advertising display. White billboard with copy space

Capital Design Projects

There’s Always Room for Improvement

Interior Design Responds to COVID

Flexibility, Technology, Nature, & Gratitude

Universal Design & the ADA

Design for Every Body

What's Happening in Design

Adapting Common Spaces to the New Normal

Internal Affairs

The Latest Design Trends to Make Your Property Pop

Organizations
IREM Foundation Establishes COVID-19 Relief Fund

IREM Foundation Establishes COVID-19 Relief Fund

27 Chapters On Board So Far

A Look Inside IREM

Serving the Management Profession

The National Fire Protection Association

Working to Stop Fires Before They Start

SOARing High in Chicagoland

The Streeterville Organization of Active Residents

Keeping it Cool

The American Society of Heating, Refrigerating and Air-Conditioning Engnieers

Events

Tue, Nov 7, 10:00am – 4:30pm
Tue, Nov 7, 10:00am – 4:30pm
Show more events

News

3/30/2023  Chicago firefighter accused of running prostitution business inside his condo—WGN9 News
3/30/2023  Chicago firefighter accused of running prostitution business inside his condo—WGN9 News
A Chicago firefighter is charged after allegedly promoting a prostitution business from his home on the city’s Northwest Side.
Read full story
3/30/2023  New hope for $190 million River North condo deal—Crain's
3/30/2023  New hope for $190 million River North condo deal—Crain's
The $190 million takeover of a River North condominium tower may not be dead after all.
Read full story
3/30/2023  Condo Adviser: Condo boards are not legally required to hire management companies—Chicago Tribune
3/30/2023  Condo Adviser: Condo boards are not legally required to hire management companies—Chicago Tribune
Q: I live in a sprawling, suburban condominium association that comprises 25 separate buildings with condominium units in each building.
Read full story
3/30/2023  13 Tips for First-Time Homebuyers in Chicago—Redfin
3/30/2023  13 Tips for First-Time Homebuyers in Chicago—Redfin
Buying a home can be both exciting and daunting, especially for first-time home buyers in a city like Chicago, IL.
Read full story
3/30/2023  Kiser seeks buyer for Lakeview deconversion project—The Real Deal
3/30/2023  Kiser seeks buyer for Lakeview deconversion project—The Real Deal
Kiser Group brokers have been summoned to sell a Lakeview tower as part of a condo deconversion project — a growing local trend within the asset class.
Read full story
3/30/2023  Palatine fire that displaced dozens likely caused by cigarette, officials say—ABC7 News
3/30/2023  Palatine fire that displaced dozens likely caused by cigarette, officials say—ABC7 News
Fire investigators said the fire that tore through a condo complex in Palatine was accidental, and might have been started by a cigarette on a balcony.
Read full story
7/25/2022  JLL Arranges $59.8M Construction Loan for Chicago Multifamily Project—REBusiness Online
7/25/2022  JLL Arranges $59.8M Construction Loan for Chicago Multifamily Project—REBusiness Online
JLL has arranged $59.8 million in construction financing for 741 North Wells, a 168-unit, Class A multifamily project with 3,580 square feet of retail space in Chicago.
Read full story
7/21/2022  City Council Enacts Pilot Preservation Fund for South Shore Condos—ConnectCRE
7/21/2022  City Council Enacts Pilot Preservation Fund for South Shore Condos—ConnectCRE
Chicago City Council on Thursday approved a measure creating a new pilot preservation fund geared toward vulnerable condo and co-op owners in the South Shore community.
Read full story
7/20/2022  Georgia man traveled to Chicago and fatally shot ex-wife at Streeterville condo, then killed himself as cops arrived: police—Chicago Sun-Times
7/20/2022  Georgia man traveled to Chicago and fatally shot ex-wife at Streeterville condo, then killed himself as cops arrived: police—Chicago Sun-Times
A man traveled from his home in Georgia and fatally shot his ex-wife in her condominium in Streeterville Monday afternoon before turning the gun on himself as officers tried to get inside, according to police reports.
Read full story
7/15/2022  Hyde Park high-rise condo residents still without power nearly two weeks after water main break—Yahoo! News
7/15/2022  Hyde Park high-rise condo residents still without power nearly two weeks after water main break—Yahoo! News
Residents of The Regency in Hyde Park have been without power for nearly two weeks now.
Read full story
6/21/2022  Organizers Protest Near Lightfoot’s Home, Demanding More South Side Housing Protections As Obama Center Is Built—Block Club Chicago
6/21/2022  Organizers Protest Near Lightfoot’s Home, Demanding More South Side Housing Protections As Obama Center Is Built—Block Club Chicago
Dozens of South Side housing activists gathered near Mayor Lori Lightfoot’s home Saturday, pushing the mayor to take more actions to protect against displacement ahead of the Obama Presidential Center’s opening in Jackson Park.
Read full story
6/21/2022  Organizers Protest Near Lightfoot’s Home, Demanding More South Side Housing Protections As Obama Center Is Built—Block Club Chicago
6/21/2022  Organizers Protest Near Lightfoot’s Home, Demanding More South Side Housing Protections As Obama Center Is Built—Block Club Chicago
Dozens of South Side housing activists gathered near Mayor Lori Lightfoot’s home Saturday, pushing the mayor to take more actions to protect against displacement ahead of the Obama Presidential Center’s opening in Jackson Park.
Read full story
5/31/2022  Massive Fire at 36-Unit Condo Complex in Park Ridge Displaces Dozens of Residents—NBC 5
5/31/2022  Massive Fire at 36-Unit Condo Complex in Park Ridge Displaces Dozens of Residents—NBC 5
Dozens of residents at a Park Ridge condo complex are displaced after a fire late Tuesday significantly damaged the building and left it uninhabitable, officials say.
Read full story
5/26/2022  Exterior lighting improperly wired to unit—Daily Herald
5/26/2022  Exterior lighting improperly wired to unit—Daily Herald
Q: I am an owner of a unit in a townhouse-style condominium association.
Read full story
5/26/2022  Owner Of Edgewater’s Epworth Church Withdraws Demolition Permit As Landmark Process Moves Forward—Block Club Chicago
5/26/2022  Owner Of Edgewater’s Epworth Church Withdraws Demolition Permit As Landmark Process Moves Forward—Block Club Chicago
The buyer of Edgewater’s Epworth Church has withdrawn a demolition permit application for the historical church campus slated for redevelopment.
Read full story
5/24/2022  Mag Mile condo owners sue owner MetLife over cooling issues
5/24/2022  Mag Mile condo owners sue owner MetLife over cooling issues
MetLife, the New York insurer that took over the Mag Mile’s pricey Water Tower Place last month from Brookfield Property Partners, inherited something else: a lawsuit from condo owners.
Read full story
5/17/2022  Waldorf Astoria penthouse asking $15M comes back on the market—The Real Deal Chicago
5/17/2022  Waldorf Astoria penthouse asking $15M comes back on the market—The Real Deal Chicago
A $15M condo touted last June as a sign the downtown condo market is coming back has returned — six months after it was taken off listing sites.
Read full story
5/12/2022  Developer plans condo project in Gold Coast—The Real Deal Chicago
5/12/2022  Developer plans condo project in Gold Coast—The Real Deal Chicago
A Chicago-based developer is planning a 34-story condo building on a Gold Coast site where a previous Condo tower deal fell apart.
Read full story
5/12/2022  Fees in condo sales amass quickly, but relief may soon be on horizon—Chicago Daily Law Bulletin
5/12/2022  Fees in condo sales amass quickly, but relief may soon be on horizon—Chicago Daily Law Bulletin
I have a client who is selling a condo in a Chicago suburb for $166,000.
Read full story
5/12/2022  Chicago's real estate market is red hot on the South Side—ABC7 News
5/12/2022  Chicago's real estate market is red hot on the South Side—ABC7 News
An analysis of property values reveals new insight about the real estate market on Chicago's South Side, which is also home to some of the city's largest new development plans.
Read full story
Show more news

Recent Articles

Q&A: Voting vs. Privacy
Q&A: Condo Fashion Police?
Q&A: Filing a Financial Mismanagement Complaint
Q&A: Defining ‘Owner-Occupied’
Façade Cleaning

Recent Comments

Jeremiah Crawford on Q&A: How to Remove a Board Member:
What if the Board of Directors for your cooperative refuse to have a meeting where the membership can pose a resolution? My cooperative is b…
To Pett on Q&A: Filing a Financial Mismanagement Complaint:
This advice is incomplete and misleading. If the obtained financials show capital spending you don't rush to the courthouse. You must firs…
Maureen on Q&A: Filling an Empty Seat:
Our condo board has only had three general meetings in the last two years instead of the required four and only gave us seven days notice in…
Saad on Can You Hear Me Now?:
I am looking for someone who can do the STC or IIC test in Evanston, IL. I live on 3rd floor condo and I need the rating for the floor. T…
Trudy Gibbs on Board Meeting Owner Forums:
Is it common practice for management companies to get a "kickback" for making arrangements for a contractor? It seems like a conflict of int…

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